Privacy Policy

Your privacy is important to us. This Privacy Policy explains how The Creative Lab – Outsourcing Solutions LLC ("we", "us", or "the Company") collects, uses, and protects your information when you:

• Visit our website tclabsolutions.com
• Request services, consultations, or contact us
• Work with us as a client or as a contractor

By engaging with our services, you agree to the terms outlined below.

1. Introduction

This policy describes what data we collect, how we use it, when we share it, and the choices you have.

2. Information We Collect

a. Information You Provide:

• Contact details: name, email, phone number
• Company/business name
• Billing information (if applicable)
• Job description or project details when inquiring or onboarding

b. Usage Data:

• Automatically collected data when you visit our site: IP address, browser type, device information, visited pages, session duration, and referrer data
• Cookies and similar tracking technologies for site optimization and user experience

3. How We Use Your Information

• Respond to your inquiries and deliver requested services (e.g., project quotes, consultations)
• Manage client and contractor relationships
• Improve our website performance and secure user access
• Send administrative updates or service-related communications
• Support legal or compliance obligations if necessary

4. Sharing & Disclosure

We will not share your personal data with third parties, except:

• To service providers who support our operations (e.g., email services, analytics)
• As required by law (e.g., subpoenas, litigation, or legal processes)
• If there is a transfer due to corporate changes, like a merger or acquisition — in which case we will notify affected parties

Your data is not used for marketing or sold to advertisers.

5. Cookies & Tracking

We use essential and performance cookies to:

• Enable basic site functionality
• Gather anonymous data for analysis and user experience optimization

You can disable cookies through your browser settings, but this may impact site functionality.

6. Data Retention

We retain personal data only as long as necessary to:

• Provide our services
• Comply with contractual or legal obligations
• Protect our business interests (e.g., for disputes or compliance)

After that, data is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data (where no legal obligation prevents us)
• Withdraw consent for processing (where applicable)

To exercise these, contact us at fa@tclabsolutions.com.

8. Security Measures

We implement reasonable technical and organizational measures (e.g., secure hosting, access controls) to safeguard your data. However, no system is completely foolproof online.

9. Governing Law

This policy is governed by the laws of Wyoming, United States. Any disputes will be resolved in Wyoming jurisdiction.

10. SMS Privacy Policy

The Creative Lab will not sell or share your mobile opted-in consent data with any third parties.

11. Contact Information